Privacy Policy – How 75bd Protects Your Data

1 Who We Are and What This Policy Covers

75bd is an online entertainment platform offering sports betting, live casino, bingo, slots and related gaming services to players in Pakistan. This Privacy Policy explains how 75bd collects, stores, uses and protects the personal data of registered users and visitors to the platform.

This policy applies to all interactions with 75bd — including the website at 75bd.plus, the 75bd mobile app on Android and iOS, any communications you have with our customer support team and any transaction you make through our platform in PKR.

We are committed to handling your personal data responsibly. If you have any questions about this policy or how your data is handled, please contact our support team through the live chat or help centre on the platform.

2 What Personal Data We Collect

We collect data in two main ways — information you give us directly when you register or use the platform, and information collected automatically when you browse or play.

Information You Provide Directly

• Account registration: Full name, date of birth, email address, phone number and a password you create.
• Identity verification: Government-issued photo ID (such as a CNIC) and proof of address, required before withdrawals are processed.
• Payment information: Your JazzCash or Easypaisa mobile wallet number, Raast ID, bank account details or card information — collected to process PKR deposits and withdrawals. Full payment card details are handled by our payment processor and not stored on 75bd servers.
• Support communications: Any messages, screenshots or documents you share when contacting customer support.
• Responsible Gaming preferences: Deposit limits, session reminders and self-exclusion settings you configure in your account.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version and screen resolution.
• Usage data: Pages visited, games played, bets placed, session duration, clicks and navigation patterns within the platform.
• Cookies and similar technologies: Session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to help us understand how the platform is used. See Section 7 for full cookie details.

Data We Collect About Payments

All financial transactions on 75bd are processed in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, cards or mobile wallets, we record the transaction amount, date, payment method reference and outcome. This transaction history is stored for account management and to comply with anti-fraud requirements. We do not store full payment card numbers on our servers — card payments are tokenised through our payment processing partners.

3 How We Use Your Personal Data

The data we collect is used for specific, legitimate purposes related to operating the 75bd platform. Here is a breakdown of what we use your data for:

We do not use your personal data for automated decision-making that would significantly affect your account without human review. If an account is flagged by an automated system — for example, for unusual transaction patterns — a member of the 75bd team reviews the case before any action is taken.

4 How We Share Your Data

75bd does not sell, rent or trade your personal data. We share data only in the specific circumstances described below, and only to the extent necessary for each purpose.

Payment Processors

To process your PKR deposits and withdrawals, we share necessary transaction details with payment partners including JazzCash, Easypaisa, Raast and our banking partners. These providers process data strictly for payment purposes and are bound by their own privacy and security obligations.

Identity Verification Partners

To meet age verification and anti-fraud requirements, we may share identity documents with third-party verification services. These partners verify the authenticity of documents and confirm your identity — they do not use your data for any other purpose.

Platform Technology Providers

We work with technology providers for hosting, analytics, customer support software and game content. These providers access data only as needed to deliver their services to 75bd and are prohibited from using it for their own purposes.

Legal and Regulatory Requirements

We may be required to disclose personal data in response to a valid legal request, court order, or to comply with applicable laws. We may also share data where we believe it is necessary to prevent fraud, protect the safety of our users, or investigate a breach of our Terms and Conditions.

5 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure to meet our legal and operational obligations. The retention periods we follow are:

• Account data: Retained for the duration of your account and for up to 5 years after permanent account closure.
• Transaction records: PKR deposit and withdrawal history is retained for a minimum of 5 years to meet financial record-keeping obligations.
• Identity verification documents: Retained for the period required by applicable anti-fraud and identity verification obligations, typically up to 5 years after account closure.
• Support communications: Retained for up to 3 years after the support case is resolved.
• Analytics and usage data: Aggregated or anonymised after 12 months. Raw session data is retained for up to 12 months.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you personally. If you request account closure, we will process your request and begin the data retention countdown from the date of closure.

6 Your Rights and Choices

As a 75bd user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through the platform's live chat or help centre.

• Right to access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or outdated, you can request that we correct it. For certain details such as your name or date of birth, we may require identity verification before making changes.
• Right to deletion: You can request that we delete your personal data. Note that we may be required to retain certain data for legal, fraud prevention or financial record-keeping purposes even after you close your account.
• Right to restrict processing: In certain circumstances, you can request that we limit how we use your data while a dispute or review is ongoing.
• Right to opt out of marketing: You can unsubscribe from marketing emails and promotional notifications at any time through your account settings or by contacting support. Transactional and security communications cannot be opted out of while your account is active.

We aim to respond to all data rights requests within 30 days. In complex cases we may require additional time, in which case we will notify you promptly.

7 Cookies and Tracking Technologies

75bd uses cookies and similar technologies on the website and mobile app. A cookie is a small text file stored on your device that helps the platform recognise you and remember your preferences.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session security and enable core features like the cashier. These cannot be disabled.
• Preference cookies: Remember your language, display settings and other preferences so you do not have to reset them each time you visit.
• Analytics cookies: Help us understand which pages are visited most, how long users spend in different sections and where any usability issues occur. This data is aggregated and does not identify you personally.
• Security cookies: Detect suspicious login attempts and unusual account activity patterns to help protect your account.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience — for example, you may be logged out more frequently or need to re-enter preferences on each visit. Essential and security cookies are required for the platform to function safely and cannot be turned off through browser settings.

8 Data Security

Protecting your personal data is a priority for 75bd. We implement technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure. Our key security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data stored in our databases, including identity documents and payment records.
• Strict access controls ensuring only authorised staff can access personal data, and only to the extent needed for their role.
• Regular security reviews and testing of our platform infrastructure.
• Two-factor authentication available for all 75bd accounts — we strongly recommend enabling it.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password for your 75bd account, do not share it with anyone, and contact support immediately if you notice any suspicious activity.

9 Children's Privacy

75bd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is part of the registration process and is required before any withdrawal is processed.

If you believe a minor has registered on 75bd or is using an account, please contact our support team immediately. Upon confirmation, the account will be closed, any funds returned in accordance with our policies and all associated personal data deleted.

10 Updates to This Privacy Policy

75bd may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable regulations or improvements to our data practices. When we make significant changes, we will update the "Last updated" date at the top of this page.

For material changes that meaningfully affect how your data is used, we will make reasonable efforts to notify active users — for example, through a notification within the platform or an email to your registered address.

Your continued use of 75bd after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes, please stop using the platform and contact support to close your account. For any questions about this Privacy Policy, visit the FAQ page or reach our support team through live chat.